We closely follow guidelines from the Care Quality Commission and Skills for Care to provide high standard, person-centred care. Our support workers regularly receive training from these specialist organisations, recognised training provides, and appropriate charities and specialist organisations.

Our philosophy isn’t simply a page on a website – it permeates everything that we do, our policies, our training and every element of our services. This means that:

• Your choices matter
• Your needs are individually assessed
• Your Person Centred Plan is created with you and your goals at the centre of the process
• We treat all clients and their needs individually
• We value input from your family and friends
• We promote your rights to your own ethics, religious needs and beliefs
• We work with you to design outcome-focused plans to meet your specific needs
• We ensure that our staff are trained to meet local and national regulatory requirements
• We develop our staff skills to provide effective and appropriate support for you
• We pride ourselves on our honest and integrity in every step of our support